Customer Feedback

Customer Service is so important to us with our Shine On Customers happiness being our number one priority. We love to hear from you after you have received your item so please feel free to message us with your comments! We appreciate all feedback and the time taken to provide it.

Just beautiful work and arrived even before it was meant to. Kel helped me super fast with a replacement namebow after my dog got to the first one when it was delivered. My friend just loved it.
- Ilze, QLD Australia (NameBow)

"Oh my goodness. Not only did this come in A) a gorgeous package B) really quick postage but it also had attached a small not from the crafters, I'm so happy with my purchase and will definitely be ordering more very soon. So happy xxxxxx"
- Jessica, VIC Australia (Rainbow Mini)

"This is the most amazing piece of work I absolutely love it & have no hesitations in recommending it. Kel was wonderful to work with - friendly, acommodating with a personal request (I requested the colours in reverse & am so happy I chose that) & it was packaged so well. I can't wait to see it hanging on my deck, shining in the sun! Love it Love it Love it - thanks again :)"

- Jess, QLD Australia (Rainbow SunCatcher)

"Simply wonderful. Great service, totally worth it. Thank you to the amazing artists!!!" 
- Dara, FL United States, (NameBow)

"Beautifully made custom cake topper." 
- Hayley, SA Australia (Custom Wooden Letters)

"Such a special gift. We ordered this on behalf of my daughters great-grandparents. She will treasure ot forever. Kel is amazing with communication. The name bow is gorgeous quality. And super fast postage. Thankyou. Next order will be made soon x"
- Kathryn, NSW Australia (NameBow)

"This piece is just stunning! I can't wait to hang it up! My daughter is going to love this. It's so beautiful - thank you x" - Vicky, NSW Australia (Rainbow SunCatcher)

"Simply amazing! I love this so much that I almost don't want to give it to my daughter. ;) This is a one of a kind piece I'll treasure forever. The shop owner was incredibly sweet and it was packaged with care and arrived safely in the USA. Thank you so much!!"
- Debra, GA United States (NameBow)